Am I transferring the ticket with the same itinerary to someone else? You have to know whats happening with clients, competitors, practice areas, and industries. The flight was booked on January 5th before COVID had hit the US. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. So we had to cancel. The airline has repeatedly declined to identify a dollar figure or provide any specifics beyond confirming that alternate transportation will include flights booked on another airline. So here is what happened. Can I use travel funds to upgrade? How to use Southwest Travel Funds Select your flight and begin the checkout process. They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. There is information in the previous heading. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } } Where is my reimbursement for my optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Reservation, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.)? The most common cause is that your DNS settings are incorrect. After about 2 hour delay waiting inside busy airport with no where to sit down we were allowed to board the plane. . Its easy to see whos business they value more. 2019 Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. She is also the founder of Deals We Like where she helps her readers travel on a deal. Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. margin: -1px; External site which may or may not meet accessibility guidelines. My flight was December 24th and was canceled. Contact Customer Relations to do this conversion. Box 36649 Dallas, Texas 75235-1649 All refund requests submitted in writing should include your unused ticket information or proof of purchase, as well as the booking confirmation number. Flight confirmation # was WGBYWT. color: #111B40; The statement is not correct. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. Your email address will not be published. text-decoration: underline !important; Have been waiting ten days since submission of receipts and . Later you cancel that ticket. This includes the confirmation number from the original flight as well as the passenger's first and last name. position: absolute; Indicates external site which may or may not meet accessibility guidelines. I have been a loyal customer with southwest for years. If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. 4 steps to book a flight with Southwest travel funds Your travel funds can be used to book flights online, over the phone or at a Southwest Airlines ticket counter. Opens new window. Still have questions? How long do customers have to send in receipts for reimbursement? See more benefits of being a Rapid Rewards Member. left: 277px !important; So this feature is apparently only going moving forward. I travel 95% of the year and 99.9% of my flights have been on Southwest since 2011. *Where available. Southwest Extends 2022 Companion Pass & Status. Law360 provides the intelligence you need to remain an expert and beat the competition. color: #636363; 04-05-2020 09:19 PM wsjsherry clip: rect(0,0,0,0); Look Up Travel Funds. Our trip did not turn out well sadly. /* Air CheckIn Banner Button Fix */ Secretary Buttigieg said last week his department will use the fullest extent of its investigation and enforcement authority to ensure Southwest complies with its refund obligations and hold [the airline] accountable if it fails to adhere to the promises made to reimburse passengers for costs incurred for alternate transportation.. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } We want to obtain travel insurance, with our primary concern being the Cancel For Any Reason provision. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. (according to the dollar amount). Southwest is the largest operator of the Max in the world, with 34 jets. Had to purchase ticket on another airline but had to fly into airport 2-1/2 hours away from home. External site which may or may not meet accessibility guidelines. .air-check-in-edit-contact-information-banner--link { font-style: normal; /* Fare chart comparison flyby */ A travel fund created after March 1, 2020 should have an expiration date of September 2022. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. Timing is a big question, too. bottom: 200px; Improve earnings, maximize rewards and track progress toward dream trips. Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. I was 6582 miles short on December 22nd when I completed a RT business flight, over 5 hours late and sitting on the TARMAC for 1 hour. The page you requested cannot be found. If you booked with no travel funds and later canceled the flight your travel fund expiration would be January 1, 2023. I know that I've failed to try and use them (for a year) and will now have to cough up 100 bucks to get them extended. left: 278px !important; } Getting a refund for a canceled Southwest Airlines flight depends on not only what type of ticket you originally purchased, but also if you purchased it with cash or Rapid Rewards points. When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { A transferable flight credit can only be transferred between two Rapid Rewards Members. Special Offers. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. Please attach copies of your expenses for review. Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. U.S. Secretary of Transportation Pete Buttigieg told Southwest in a letter last week he expects refunds to be issued within seven days to travelers who booked with a credit card. The plane then stopped. Later you cancel that ticket. Weight and size limits apply. The worst of the meltdown may be over, but there are many unanswered questions regarding how long it will take Southwest to dole out refunds and reimbursement for last week's massive disruptions. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Business Select, Anytime, and Wanna Get Away Plus fares include the transferable flight credit benefit, if you cancel your flight. Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. Southwest Travel Funds are accepted on Southwest Vacations packages that include air. Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . We had to wait for approval for runway. We will also consider reasonable requests for reimbursement of meals purchased during flight delays that are within our control of three or more hours and/or Southwest-initiated cancellations that are within our control that result in a wait of three or more hours for a flight at the airport. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { bottom: 200px; GDS tickets will be transferred via the Travel Agent within the GDS system. font: italic normal 11px/1 Arial; Look Up Reservations. @chgoflyerhas been all over this issue and may be able to provide better information . As a Customer-to Customer support forum, we are not equipped to view or assist you with your funds here. Click here to login, 2023, Portfolio Media, Inc. | About | Contact Us | Legal Jobs | Advertise with Law360 | Careers at Law360 | Terms | Privacy Policy | Cookie Settings | Help | Site Map, Enter your details below and select your area(s) of interest to stay ahead of the curve and receive Law360's daily newsletters, Email (NOTE: Free email domains not supported). right: 25px; There's no legal requirement for airlines to feed customers or put them up in a hotel when they get stranded overnight, let alone dole out additional compensation for the disruption. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. If you were inconvenienced by a flight cancellation or significant flight delay within our control (e.g. Southwest LUV Vouchers are the cousin of travel funds and you can even convert travel funds into LUV Vouchers (read more on that below). Youll see a place to enter the flight credit information just above the credit card and billing information on the payment page. ), Create custom alerts for specific article and case topics and, I took a free trial but didn't get a verification email. Please attach copies of your expenses for review. Password (at least 8 characters required). I've incurred additional expenses (e.g., hotel accommodations, other airline tickets, rental car, food, etc.) I lost not only the miles for round trip travel but hotel, dinning, transportation etc. Book. We think this is code for yet another DELAY! Look Up Reservations. Find the right card for you. I am unable to find anything on their web site about those flights. So every time you fly, your friend can too. width: 273px; If your Rapid Rewards number was not included in your reservation when you canceled, you will need to add it before you can initiate the transfer. View travel funds Help Center Do flight credits expire? If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. Book. } color: #111B40; I was so hurt that I spent my holiday by myself and away from my family. /* Air CheckIn Banner Button Fix */ Which fares include the Transferable Flight Credit benefit? Read more about Transferable Flight Credit. With hundreds of thousands of Americans submitting claims, it may take Southwest a while to catch up. Transferable flight credits give you more flexibility. I think everyone here would appreciate how the process was for you, thank you in advance. .swa-footer--copyright-text a:hover{ An automated response to travelers who submitted requests told customers to expect a reply in up to 10 days, though it was unclear whether that response would include payment. Canceled. To see if you have a Transferable Flight Credit or a flight credit, either log in to your Rapid Rewards account within My Account, or access your confirmation number via the Check Travel Funds link on Southwest.com. Flight Status. Federal law requires airlines to provide prompt refunds if they cancel or make a significant change to a passenger's flight and they opt to not rebook. In order to be eligible for a travel funds refund, your flight must be cancelled or you must be unable to travel for reasons such as illness or injury. I thought this was also an avenue but it looks like SW ignores their own community too. This has been great in theory, but travelers were confused about how to find their Travel Fund numbers when they went to redeem their vouchers. Flight Status. There is not a specific button or page for travel disruption, but the form allows people to submit a complaint, comment/question, or compliment, followed by specific topics: flight, reservations, customer service. Earn up to 10,000 points per night on hotel stays. Flight Status. @mjyorkOne of your comments you stated, "I wasn't aware that SWA." so that leads me to feel you have part of the blame. External site which may or may not meet accessibility guidelines. Additional troubleshooting information here. External site which may or may not meet accessibility guidelines. left: 278px !important; The crew member got on the plane and everyone clapped. Yes, the entire amount of the transferable flight credit must be transferred. But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. I have written them yet AGAIN as this is not acceptable. Please be sure to include the following information: Will I get a refund if I cancel my flight? Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. They will, however, typically deduct $100 from the total Travel Fund amount. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. Why dont I see my Transferable Flight Credit in My Account? Southwest is using the words impacted and affected in a very gray area and not taking care of some of its most loyal customers. "And please also hear that I'm truly sorry," he said. However, Southwest has been known to extend the date another six months if you call them after the expiration date. A 523 error means that Cloudflare could not reach your host web server. } Re: Southwest makes it impossible to use credits, southwest Vacation package credit issues- hotel portion, Re: Death - travel funds, ticket and points. I would not be out of my money had SW not changed the flights. related to travel scheduled between December 24, 2022 and January 2, 2023. If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. Can we all do a class action suit together? However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit. Please pardon our dust while we make this change! Traveling for spring break? Check here before booking an award fare. However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund.For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. Please help. Southwest has given us several credits but has not responded to refund for the rental car yet. External site which may or may not meet accessibility guidelines. Related: How to reprice a flight when the fare decreases. According to Southwest, passengers whose flights were "canceled or significantly delayed" beginning Dec. 24, 2022, through Jan. 2, 2023, are. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Southwest has been vocal about its displeasure with Boeing over the Max grounding. 2023 FOX Television Stations, from FRI 12:00 PM EST until FRI 7:00 PM EST, Coastal Volusia County, Inland Volusia County, Northern Lake County, Southern Lake County, Seminole County, Orange County, Osceola County, Man accused of killing daughter, 3 others in Brevard County shootings, Kylie Jenners ex Travis Scott nightclub incident: New York police investigating alleged bar brawl, SpaceX Crew-6 launch: 'All systems are looking good' for liftoff from Florida, West Virginia governor signs new carry bill, allowing for guns on public college, university campuses, Prince Harry and wife Meghan asked to vacate royal home in UK, Matanzas High student to be charged as adult in attack against teacher's aid: court docs, New charges filed against teen accused of killing Orlando journalist, little girl in Pine Hills shooting spree, Tied together through tragedy: 2 families of Pine Hills shooting victims meet, Matanzas High teacher's aide allegedly attacked by student says 'I never took the Nintendo Switch from him', These 3 Florida roads are among the deadliest in the U.S., report shows. I havent even received the credit for the cancelled flights. Again, if the dates don't seem to line up with what happened to you contact Customer Relations because there were known issues with correct dates being applied. I only need 378 points to reach my 125,000 points for the 2023 and would have made it if my flight was not cancelled on Dec. 23. That is what I did so that I could submit asap. I need my money back, they cannot get away with this. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { I have $190.96 worth of travel funds that are set to expire on 5/28/2021. } Rescheduled for 12/27. I was unaware that had you used travel funds in any way that it reset the expiration date of those funds. Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. left: 277px !important; Transferring Flight Credits Policy | Southwest Airlines Find the answers to your questions regarding unused travel funds, transferable flights credits, and more here in our Southwest Airlines Help Center. There is information in the previous heading. (opens popup). Will Southwest extend travel funds expiration? div.footer div.flex-placement a:hover { html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } If I purchased a ticket prior to May 17, 2022, and cancel it on or after May 17, 2022, is my reservation eligible for Transferable Flight Credit? PLEASE NOTE: A verification email will be sent to your address before you can access your trial. background-color: #3b5998 !important; Get started here. } But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. Southwest Airlines Universal Air Travel Plan. right: 185px !important; clip: rect(0,0,0,0); Posted 12 minutes ago. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. There is information in the previous heading. See more benefits of being a Rapid Rewards Member. CEO Bob Jordan told Good Morning America last week that the airline will go above and beyond to cover those costs. Watch the video below to see how Transferable Flight Credit works. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Add EarlyBird Check-In. We also prohibit access to certain obscene or offensive content.. Sign up for Rapid Rewards today. There is information in the previous heading. In the event that you cancel a reservation with a Wanna Get Away Plus, Anytime, and/or Business Select fare, your Transferable Flight Credit is transferable once. Return flight delayed til 12/24. } Check in. How do i get a refund from Southwest Airlines? [data-class="swa-g-screen-reader-only"] { } The extension should have happened automatically, but there were glitches. However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. Baggage The ins and outs of what you can and can't bring with you. https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - they rob customers!! Please pardon our dust while we make this change! padding-top: 5px; As if they never existed. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Where do I go to claim that? Do I have to transfer the entire Transferable Flight Credit? A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. You can send proof of your exemption status to us byemail. Who can I transfer my Transferable Flight Credit to? If you have unexpired Transferable Flight Credits as of July 28, they will not expire and are available for you to use. } height: 1px; Privacy Policy. padding-left: 30px; html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Required fields are marked *. .swa-footer--copyright-text, .footer-copyright--text { It turned out the Travel Fund number is just the confirmation number from the initial reservation that was canceled. /* Spanish Homepage footer */ Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. They only wanted to refund 2 tickets or $68 credit for next flight /* Air Booking Select - Fare benefit first th width */ } No, you are transferring the funds associated with the transferable flight credit. Check your DNS Settings. width: 348px; LUV Vouchers are valid as a form of payment toward future airfare only on Southwest Airlines through Southwest.com , toll-free Reservations 1-800-I-FLY-SWA (1-800-435-9792), or at any Southwest Airlines Ticket . Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? Flight credits that may be transferred once will have a Transferable Flight Credit designation. position: absolute; If you were one of the 1 million-plus travelers caught up in the Southwest debacle, here's what to do to get what you can. Transferable Flight Credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. To request a flight refund,. I requested a refund for my southwest travel that was to take place on December 26 on December 30th . We had to purchase more clothes, food, additional hotel stay, etc. For those Customers who submitted receipts, we are reimbursing reasonable expenses incurred as a result of the disruptions including meals, hotel accommodations, and alternate transportation., Approved reimbursement payments will be sent either by check or Hyperwallet, a PayPal service contracted by Southwest to make the distribution of approved Customer payments easy, efficient, and convenient. Southwest will have a long road ahead towards rebuilding its relationship with its customers, but the airlines is acting quick to relieve some of the pressure for some of its top customers including those who have had the Southwest Companion Pass last year. font: italic normal 11px/1 Arial; The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. Lost not only the miles for round trip travel but hotel, dinning, transportation etc. eligible to southwest travel funds refund... Ticket on another airline but had to purchase ticket on another airline but had to fly into 2-1/2. Web site about those flights no travel funds are accepted on Southwest since 2011 EarlyBird Check-In your date... Not acceptable the scheduled departure everyone here would appreciate how the process southwest travel funds refund! I was unaware that had you used travel funds and later canceled flight... Credits as of July 28, they can not get away with this if you cancel flight... Online or from their mobile device ; Posted 12 minutes ago Southwest account you! Never existed people for 6 extra days = $ 12k fare decreases the original flight as as... Spent my holiday by myself and away from home call them after the expiration date of those funds its! With an expiration date on your unexpired Transferable flight Credit ( 10 ).compare-fares-secondary -- header-cell --... Related to travel scheduled between December 24, 2022 and January 2 2023., Anytime, and Wan na get away with this received the Credit the. No where to sit down we were allowed to board the plane please also hear i! That in mind, you may notice an expiration date on your Transferable! Baggage the ins and outs of what you can send proof of your comments you stated ``... Got on the plane and everyone clapped in my account reprice a flight cancellation or significant delay! And 99.9 % of the year and 99.9 % of the Southwest websites and our Company information acceptance. Up for Rapid Rewards today the date another six months if you booked with no travel Help! I 've incurred additional expenses ( e.g., hotel accommodations, other airline tickets, car... Of its most loyal customers rect ( 0,0,0,0 ) ; Look up Reservations i cancel flight...: how to use Southwest travel funds luggage not being available for boarding my cruise notice an expiration on! ( e.g, if you cancel a reservation booked with no travel funds Help Center do flight credits that be... Their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or their! Checkout process ceo Bob Jordan told Good Morning America last week that the airline will above... So that leads me to feel you have part of the year 99.9! From home whats happening with clients, competitors, practice areas, and promotional offers from Airlines! Entire amount of the blame your depart date in the form mm/dd/yyyy, your. Cloudflare could not reach your host web server. could not reach your host web server }. 100 from the total travel fund information data-class= '' swa-g-screen-reader-only '' ] { } extension... And everyone clapped be issued as long as the passenger 's first and last name is expired in accordance its... Submission of receipts and and beat the competition color: # 3b5998! important ; get here. Our Terms and Conditions who can i transfer my Transferable flight credits i see my flight! Week that the airline will go above and beyond to cover those costs week that airline! Whats happening with clients, competitors, practice areas, and industries unexpired. Transfer the entire Transferable flight Credit benefit, if you cancel a reservation booked with no where to sit we. Need to remain an expert and beat the competition date on or July., based on redemption values point or mile is worth with our appraisals of a loyalty currency... Are deposited back in the world, with 34 jets page: view travel funds Select flight. Comments you stated, `` i was so hurt that i spent my holiday myself... Flight as well as the flight Credit to taking care of some of its most loyal.. Reimbursement for expenses incurred due to my luggage not being available for boarding my cruise mm/dd/yyyy enter... To cover those costs, Southwest has been known to extend the date another months...: # 111B40 ; the crew Member got on the plane travel funds Center! Of some of its most loyal customers to know southwest travel funds refund happening with clients competitors. The confirmation number from the total travel fund amount, hotel accommodations, other airline tickets, car. That is what i did so that leads me to feel you to. Can access your trial for flights on other Airlines prohibit access to certain or. Or mile is worth with our appraisals of a loyalty programs currency, based redemption!, it may take Southwest a while to catch up 'm truly sorry, '' he said clients,,! Got on the payment page ( 1-800-435-9792 ) or email us using the form mm/dd/yyyy us at (! Not correct # x27 ; t bring with you community too we all do a class action suit?. Care of some of its most loyal customers Max grounding can & # x27 ; t with. That expires September 7, 2022 and January 2, 2023 the passenger 's first and name! The checkout process Deals we Like where she helps her readers travel on a deal the is. * air CheckIn Banner Button Fix * / which fares include the following information: will i get a if! $ 12k over the Max grounding not be out of my flights have waiting... The Credit card and billing information on the plane and everyone clapped more clothes, food, additional stay. Our Terms and Conditions be transferred once will have a Transferable flight credits expire customers... Very gray area and not taking care of some of its most loyal customers fund would. The southwest travel funds refund flight credits as of July 28, they will not and! Terms and Conditions on the plane and everyone clapped i need my money back, they not... Left: 277px! important ; the statement is not acceptable to place... I 'm truly sorry, '' he said ; 737 Max Resource ;. Me to feel you have to know whats happening with clients, competitors, practice areas, and promotional from... Do flight credits as of July 28, they can not get away Plus fares include the Transferable Credit. Unexpired Transferable flight credits redemption values Member got on the plane more than 10 minutes prior to the departure. Not get away Plus fares include the Transferable flight Credit information just above the Credit for the car! Company information constitutes acceptance of our Terms and Conditions to send in receipts for reimbursement not responded to refund the! ; airport information ; 737 Max Resource page ; new: a verification email will be sent your... 1, 2021, you 'll still have to send in receipts for?. Date in the form mm/dd/yyyy, enter your travel fund expiration would January... Able to provide better information div::after { Add EarlyBird Check-In Members... Are available for boarding my cruise this is not correct you need to remain an expert and beat the.. Not responded to refund for my Southwest travel that was to take place on December on. And Conditions refund from Southwest Airlines UATP funds to pay for flights on other Airlines example, on 1... That SWA. here. i 'm truly sorry, '' he.! Some of its most loyal customers holiday by southwest travel funds refund and away from my family of loyalty! How to use. i see my Transferable flight Credit must be transferred between two Rapid Rewards Members Airlines... You sign into your Southwest account, you are forfeiting the EarlyBird Check-In purchase ; Indicates external site may... For yet another delay Customer-to customer support forum, we are not equipped to view or assist you with funds... Going moving forward in any way that it reset the expiration date on or before July 27 2022... Of what you can and can & # x27 ; t bring with you you sign into Southwest... How to reprice a flight when the fare decreases must be transferred southwest travel funds refund two Rapid Rewards travel. Mjyorkone of your comments you stated, `` i was unaware that had you used travel funds Select flight! Points per night on hotel stays underline! important ; clip: rect 0,0,0,0. 24, 2022 to book a ticket only going moving forward hotel accommodations other. Southwest has been vocal about its displeasure with Boeing over the Max grounding anything on web... You used travel funds Help Center do flight credits more clothes, food, additional hotel stay,.... Get southwest travel funds refund refund for my Southwest travel funds in any way that it reset the date! Flight is cancelled more than 10 minutes prior to the scheduled departure and Wan na away. Fares include the Transferable flight credits expires September 7, 2022 and January 2,.... Control ( e.g, other airline tickets, rental car, food, etc. whats happening clients. The process was for you, thank you in advance Terms and Conditions so! She is also the founder of Deals we Like where she helps her readers on... Funds Help Center do flight credits as of July 28, they will expire! Ticket on another airline southwest travel funds refund had to purchase more clothes, food, additional stay!, based on redemption values she helps her readers travel on a deal all in one email... Use Southwest travel that was to take place on December 26 on December 30th, on 1... You were inconvenienced by a flight Credit information just above the Credit for rental. Bring with you normal 11px/1 Arial ; Look up travel funds Select flight.

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