We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. Questions ranged from theory and problem solving to behavioral. As you think of a situation you've been in to use in this situation, make sure that you can demonstrate the steps that you took to ensure that the unhappy customer or colleague left the situation in a much better place. Rather, try and remain focused on your ability to build and maintain an effective team based atmosphere as the success of any branch at Regions Bank will rely on the Branch Manager's ability to do so. Tell me about a time you had to plan and organize for an event. Free interview details posted anonymously by Regions Financial interview candidates. Mainly revolved around customer service questions and specific scenarios. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. Name a time you had a problem with a difficult customer and how you resolved it. How is their IT department for roles like Director or VP? Where do you see yourself in your professional career? Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. Financial Relationship Senior Consultant at Regions Bank . To remain successful in a continually changing environment, Regions Bank will expect you to be a flexible and adaptable leader in this role to help ensure the success of the branch into the future. HBCU Presidents - 'My HBCU Experience Changed My Life'. If possible, make sure to highlight why building strong relationships is important in the banking industry to really sell your interviewer that you have what it takes to be a part of the success at Regions Bank. Please refer to (http://mortgage.nationwidelicensing.org) for more information. This position requires the tracking of time and is eligible for overtimefor hours worked in excess of 40 per week under theFair Labor Standards Act. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. "In my current role in sales, I work with customers from all different economic and cultural backgrounds. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. Name your top 5 qualities or characteristics. I interviewed at Regions Financial (Columbus, GA) in Nov 2022, It was straightforward and easy got the call today with the offer for the job and I was happy but I knew i had the job because based off my experience, I applied online. Regions Bank. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. Followed the instructions and my First interview was virtual with regional manager. "Because of my cashier experience in the retail industry, I would say I'm very comfortable in handling and counting large sums of cash very accurately. financial institutions. Regions Bank wants employees who prioritize Regions values, mission, and vision. You must create your own answers, and be prepared for any interview question in any interview. I applied online. Whats the best way to have a lack of compensation and incentive conversation in your department? As well, on days where I do feel very overwhelmed, it is important to take some personal time during a break to step away and get some fresh air. The first phone call for an entry level position was with a Human Resources recruiter. Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. Why are you a good candidate. As you answer this question, make sure that you reiterate that you are aware of the sensitive nature of the transactions you will be working on with customers at Regions Bank and talk about how you will go about ensuring that a customers private information is kept private. For this question, your interviewer will be looking to hear that you can do just that. . These skills really helped me thrive in my last role where I was handling customers online, over the phone and in-person in our branch office. I applied online. How did you deal with this? What they are really looking to hear is that you have some tech savviness in working with simple machines in any of your work experience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. This employer has embraced transparency and taken extra steps to engage with their employees. Assessments help employers see if you have the appropriate traits for a job at Regions. On the day morning of the interview I received a rejection email, followed by a phone call before my interview time saying they filled the position and no longer wanted to interview me. As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. Anonymous Interview Candidate in New York, NY, I applied online. "I define success through my ability to reach the goals that are set out for me. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Sent them my resume and they sent it to the company. . I have taken the lead on many project teams during my career and love the responsibility of taking charge on these teams. How do you handle goal setting for yourself? I interviewed at Regions Financial (New York, NY). Find Abigayle's email address, mobile number, work history, and more. But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. Copyright 2023 Grabjobs Pte.Ltd. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. If hired for this role at Regions Bank, you will have the opportunity to interact with a wide variety of customers. At Regions, we believe associates deserve more than just a job. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. It was very much a normal interview. Give an example that shows how you have demonstrated these qualities in the past. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". At Regions Bank, we are building a very team based culture. Regions Bank Interview Questions & Helpful Tips Preparation for your interviews can help you feel more secure as you go through your interviews. It was quite a few questions. Find out what skills and jobs are in high demand. ", "I proof my work before sending it out, and I double check everything. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. To do this, I will continue my related education and take any training opportunities that come my way.". , I had two interviews, one with HR and one with the Branch Manager. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. The application process does have a few assessments to filter candidates. "Describe a time you overcame a challenging situation." I had two interviews, one with HR and one with the Branch Manager. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. She slammed a bag on the counter and demanded a refund for a shirt that she had purchased last week because she claimed it had a tear in the armpit. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. "As a manager, I have a really great history in delegating the right work to the right people in the right amount. I was responsible for transactions made via cash, check and credit card and at the end of every shift, I had to reconcile my till. I interviewed at Regions Financial (Atlanta, GA) in May 2021. Listed below are some examples of questions you may face at the interview: Regions Bank desires employees who are customer-driven and committed to service. At times in this role, you will be required to discuss the confidential finances of customers and this will happen during customer deposits, withdrawals and payments to the bank. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. I interviewed at Regions Financial (Memphis, TN). This role. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. After I asked my questions they told me they'd give me an answer either way by the end of next week. US Bank - Troutdale Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Practice for the tests listed above that apply to you. Tell me about a time when you were given a goal to achieve. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Any experience in this position? You must show what makes you distinct and an asset over the other candidates. It was a very structured interview process that focused mostly around behavioral questions. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? Starting out as a professional banker will give me valuable experience resolving client account issues and providing financial assistance, from investments to savings and travel advice. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. Together, we partnered to research where this happened and collaborated to coach the team member who caused the error. Overall was a very smooth process and went very quick. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. My manager kept telling me that I had the skills necessary to do so. We havent talked yet, but Im expecting great things. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. Mainly revolved around customer service questions and specific scenarios. I think this experience would help me transition very nicely to this role.". Describe a time when you had to deal with a difficult customer. 1. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? My interview was with 5 managers & the district VP, all were very nice. "Tell me about a time you had to work in teams. All Rights Reserved. I thought my 5 year was going to finally show something but it did not. I interviewed at Regions Financial (Murfreesboro, TN) in Jan 2023. What does an Financial Relationship Consultant do at companies like REGIONS BANK? Would recommend to anyone to apply. This required me to tap into my ability to lead change management for my work and my team. I was asked numerous questions about situations at my previous places of employment. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. A quick 10 minute walk outside really helps refresh me for another half day of work.". Add an Interview. How is pay, wlb & work culture. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. Non confrontational. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. Sent them my resume and they sent it to the company. There are 478,208 open job vacancies in the US. We adjusted the accounts accordingly. The process took 3 weeks. OR. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. 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