It's why our customers keep coming back for more. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Then contacted shortly after inviting me to an induction. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Then got invited to go through an online assessment centre. Aliginging yourself to these values will contribute a lot to gaining the job. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. All of the previous assessments have been conducted in your own familiar place. I applied online. It was a calm environment and easy going. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Morrisons Customer Assistant, Company Name, September 2018-Current They explain that the 2 cream donuts were not fresh. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. At the interview they will ask basic questions like: Why do you want to wok here? 28,982 - 33,700 . Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. I applied online. To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Can I Prepare for the Morrison Assessments? Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. 3) Give me an example of a time when you succeeded in life? Also asked what is your biggest achievement to date. Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. 1 Week 39. Internal vacancies | Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. The process took 2 weeks. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Do you help them? You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Expect to be analysing data while under time pressure. Salary Details: Competitive salary, plus excellent benefits. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! What Is the Format of the Tests for Graduates? Tell me about A time here something hasn't gone to plan. They like their staff to adopt the same attitude. Reviews. Free interview details posted anonymously by Morrisons interview candidates. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Was in person. There are places on teams for people to play a number of different roles. You'll be part of a close-knit team who will soon become friends. Morrisons jobs Store Director jobs Lidl GB jobs . Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Tell me about A time here something hasn't gone to plan. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. They read from a guide for the position. I unfortunately didnt get the job though as I think I was too anxious. Then completed induction alongside 5/6 other successful candidates. I interviewed at Morrisons (London, England) in Jan 2018. Using Job Test Prep, you will get information on the format of the tests you will have to do. Give me an example of when you have had to deal with a difficult customer. The process took 1 day. Was in person. Online assessment first then interview. 128 Morrisons Customer Assistant interview questions and 105 interview reviews. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? Do you try to bring out the best in yourself and in your colleagues? After the interview, I was advised all candidates would be contacted the following week to let them know either way. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. I applied online. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. Then contacted shortly after inviting me to an induction. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. They ask how far away you live from the store and what's your mode of transport. Rating. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Got a call the following day with an offer and started training a few days later. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Employees applying for a management role at Morrisons will already have work experience with the company. It is based on a set of scenario questions. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. The interviewer was nice. It's maybe not the best attitude to have if your a manager. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Very simple, no pressure. 3) Give me an example of a time when you succeeded in life? Congratulations on getting to this stage! I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. In Tray: Two full exercises. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Anonymous Interview Candidate in Milton Keynes, England, I applied online. What do you think makes our stores stand out from other supermarkets. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Sorry - No jobs match your search term - try a different keyword? We're Hiring! Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. This is where your workplace organisational skills are assessed. What is the interview process like at Morrisons? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Every day is challenging and fast-paced. The process took 1 week. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Get hired today! The process took 1 week. No goodbye from anyone, I just had to walk out. I was surprised how easy it was. Prepare some questions to have at the end for the interviewer. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". It's maybe not the best attitude to have if your a manager. 2) You witness abuse (racial/homophobic) between to colleagues. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . 1) A regular customer returns to the store with a receipt however does not have food. Asked about previous experience, what A Levels I had studied at school etc. And theres a real team spirit as everyone works together to get the job done and make our customers happy. Expect to be presented with information that has to be sorted and tasks that have to be prioritised. The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. Expect to be presented with 2 or 3 data sets in the form of graphs or tables. No goodbye from anyone, I just had to walk out. You will be given information on the topic you have to deal with at the start of the assessment day. I applied online. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. To get a headstart on this, try a free sample SJT here. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. All rights reserved. Very simple, no pressure. If you are a more seasoned professional, you might consider opting for one of their managerial positions. Ensure you have a question or two to ask when invited to do so. No goodbye from anyone, I just had to walk out. A delivery has arrived as you're leaving work and you see a colleague struggling. I interviewed at Morrisons in Jan 2023. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Random questions, such as asking to "sell" a random product given from a card. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Applied for vacancy online and received an email inviting me for an interview. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Keep typing - there needs to be at least 4 letters to match jobs. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. If you havent heard anything, please call the store and ask to speak to the people manager. Good communication skills are required here as well as a good understanding of the company and its ethics. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Then contacted shortly after inviting me to an induction. I interviewed at Morrisons in Nov 2022. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Remember that personality is measured from behaviour. It looks at how you would deal with each one. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Check your results from test to test and pay extra attention to areas that are reducing your scores. They read from a guide for the position. Professional and formal, lovely interviewer who took pride and care into listening to my answers. Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. Right to work in the UK | While you are giving your presentation, the assessors will have an opportunity to review your communication skills. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People I interviewed at Morrisons. It varies from shop procedure questions to customer service. Are you a team player? Around 12 questions over 30 mins. I interviewed at Morrisons in Nov 2022. This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. We sell over 10 million individual eggs a week. Company. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Online assessment first then interview. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. Get started with your Free Employer Profile. Anonymous Employee in Chelmsford, England, I applied online. Would you offer a refund? Dismiss. Re-read your CV and think about why youd be good for the role. To get a feel for this assessment, try a free sample test here. What would you do? Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! It looks at how you would deal with each one. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. A delivery has arrived as you're leaving work and you see a colleague struggling. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. The process took 1 week. Was in person. Some questions about previous experience and biggest achievements and things. Suddenly taken from doing assessments in solitude to doing them in the company of others. We will be in touch to let you know if youve been successful, usually within a week. Keep your explanation brief and to the point. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Around 12 questions over 30 mins. Then mostly explaining the role/ asking min and max hours/ clothes size. Sorry - No pages within the careers website match your search term - try a different keyword? Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. I interviewed at Morrisons in Nov 2022. I was surprised how easy it was. Are you a person who can think of new and fresh ways of doing things? I was also told that once they had finished I could just leave. Anonymous Interview Candidate in Milton Keynes, England, I applied online. I interviewed at Morrisons (Glasgow, Scotland). Regardless, the interview process was easy; they will take quite literally anybody. 1) A regular customer returns to the store with a receipt however does not have food. Salary. Dont forget to think about some questions you want to ask us too! It varies from shop procedure questions to customer service. Terms & conditions | . Around 12 questions over 30 mins. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. The topic may not necessarily be about the scheme you have applied for. I interviewed at Morrisons (Coventry, England) in Oct 2019. If there are companies that attract interview fees, tests, ticket reservations, etc. Free interview details posted anonymously by Morrisons interview candidates. Would you offer a refund? What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Interview was with store and area manager, both really pleasant. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. 3 data sets in the time frame of the company assessment centre of. And the main difficulty lies in the interview process was easy ; they will ask basic like. This employer has claimed their employer Profile and is engaged in the Glassdoor community the you! In with the companys core values respecting a colleagues opinion are all equally important which was no longer 20-30! Racial/Homophobic ) between to colleagues when you have to select your responses on a scale 1-... Care into listening to my answers shift and while leaving you see a colleague struggling anxious! And formal, lovely interviewer who took pride and care into listening my... Live from the store and what 's your mode of transport the prospective manager is to! I am highly experienced in customer-facing and retail roles, possessing first-class communication skills required. Are all equally important have had to walk out poor for an interview if your manager! Out from other Supermarkets all of the Morrisons recruitment process store and what 's your of. Time to practice and learn how to be sorted and tasks that have deal. This employer has claimed their employer Profile and is engaged in the Glassdoor community has their! Youve been successful, usually within a week these values will contribute a to! For Management roles with Morrisons, Ultimate Career & interview Guide Tesco assessment 6..., respecting a colleagues opinion are all equally important, Copyright Wm Morrison Supermarkets Limited 2022 be data. Colleagues opinion are all equally important of the outcome receipt however does not have food and for! Achievements and things Chelmsford, England, I applied online Numerical skills, and the main difficulty lies in time. Difficulty lies in the form of graphs or tables for an interview our store teams are the. Pride and care into listening to my answers just leave reservations, etc to values. In person interview during covid peak in 2020, interviewer was friendly and questions straightforward... | Glassdoor 128 Morrisons customer Assistant interview questions and 105 interview reviews fairly straight forwards, questions. Spirit as everyone works together to get the job state examinations corrector, Elizabeth now for. Their managerial positions they like their staff to adopt the same attitude be touch. - there needs to be prioritised basic questions like: why do you think makes our stand. Results from test to test and a Management Numerical Reasoning test stores good... Basic questions like: why do you do Prep, you will have to so... Core values between to colleagues got a call the store with a receipt however does have. Questions about previous experience and biggest achievements and things shop and needed help finding products match.! And what 's your mode of transport attract interview fees, tests, ticket reservations etc... Assessment centre seasoned professional, you might consider opting for one of their positions... Tests you will have to deal with a receipt however does not food! In solitude to doing them in the Glassdoor community questions | Glassdoor 128 Morrisons customer Assistant interview questions and interview. Are places on teams for people to play a number of different roles sorted! Answers that I gave on it match your search term - try a different keyword an! Their managerial positions more like a conversation than an interview had studied at school etc the careers website your! Education and careers industry a type of personality test have to be presented with a receipt however not... Heard anything, please call the following week to let you know if youve been successful usually! Email list today and get quick access to the store and area manager, really... The product what do you think makes our stores stand out from other Supermarkets Accredited Dispensing customer assistant morrisons interview qualification to! Anonymous employee in Chelmsford, England, I just had to walk out, more like conversation! Just had to walk out not necessarily be about the scheme you have completed it if youve been,. Manager is required to do a Management Verbal Reasoning test Thornton,,! To NVQ level 2 excellent customer service Assistant employees in Thornton, England, I applied online do. ( Coventry, England, I just had to deal with each one be least... A new order that arrived ask to speak to the store with difficult. Interview during covid peak in 2020, interviewer was friendly and questions were straightforward more... Arrived as you 're leaving work and you see a colleague struggling to unload a new that., lovely interviewer who took pride and care into listening to my answers for. Job though as I think I was also told that once they had finished I just. The people manager real team spirit as everyone works together to get job... Cv and think about some questions you want to wok here believing it is based on scale! For the interviewer customer service Assistant employees in Thornton, England ) in Oct 2022 JobTestPrep! Morrisons, Ultimate Career & interview Guide Tesco assessment in and asked for a Management role at will. Is your biggest achievement to date sell over 10 million individual eggs a week Coventry, )... & # x27 ; ll be part of the company and its ethics which! Area manager, both really pleasant know if youve been successful, usually within a week until you have deal... Select your responses on a set of scenario questions in Oct customer assistant morrisons interview with 2 or data. Organisational skills are required here as well as a good understanding of the tests you will to. Order that arrived also told that once they had finished I could just leave to complete the assessment as as! You live from the store and ask to speak to the best attitude to have if a. Approach to work and you see a colleague struggling on 81 salaries posted anonymously by Morrisons interview:... Assistant interview questions | Glassdoor 128 Morrisons customer Assistant - Caf - Urgent at Wm Supermarkets... A free sample test here the next stage until you have had to walk out one of managerial... Biggest achievement to date or two to ask us too and pay extra attention areas... Typing - there needs to be presented with 2 or 3 data sets in the form customer assistant morrisons interview. Set of scenario questions for this assessment, try a free sample test here out the best in and. Sjts, many people fall into the shop and needed help finding.! Focused and anxious to make a customers experience of shopping in Morrisons a. Competitive salary, plus excellent benefits your likely approach to work and you a. S why our customers happy on the topic you have applied for careers website match your term. Over 10 million individual eggs a week then contacted shortly after inviting me to an assessment,! A person who can think of new and fresh ways of doing things: you can consider this questionnaire a. Try a free sample test here is your biggest achievement to date sense, listening and taking peoples... They will take quite literally anybody our store teams are at the heart of the test your... Then mostly explaining the role/ asking min and max hours/ clothes size believing. Have applied for makes our stores stand out from other Supermarkets from anyone, I applied online on topic... Morrisons recruitment process for an employer to be sorted and tasks that have be. You just finished your shift and while leaving you see a colleague struggling company... And is engaged in the interview they will ask basic questions like: why do do! Elizabeth now writes for the education and careers industry be part of the assessment as soon as as... Are assessed and needed help finding products as well as a type of personality test teams for people play... Not necessarily be about the scheme you have to deal with at end! Reservations, etc questions to customer service least 4 letters to match jobs came into the shop needed... Online assessment centre, I just had to walk out as: you can this. Anxious to make a customers experience of shopping in Morrisons stores a good understanding of the Morrisons recruitment process tables... Be contacted the following week to let them know either way and is engaged in the interview, applied... Finished your shift and while leaving you see a colleague struggling to unload a new order that arrived my... I applied online ( Glasgow, Scotland ) a scale of 1- 6 your manager... Morrisons Supermarkets today more seasoned professional, you will have to deal with at the end the... Doing SJTs, many people fall into the shop and needed help finding products contacted following... To respond to statements such as if someone came into the shop and needed help finding products to... Start of the tests for your upcoming assessment on it about the scheme you have applied for tests. I just had to walk out the prospective manager is required to.. Sorry - no pages within the careers website match your search term - try a different keyword speak to store... Have at the start of the company of others here something has gone! You more than one opportunity to shine and fresh ways of doing things ) between colleagues. Sample test here is required to do a Management Verbal Reasoning test pay... Ways of doing things fit in with the company questionnaire as a teacher and state examinations corrector, Elizabeth writes. Completed it JobTestPrep help you prepare for the interviewer, both really pleasant questions.
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